Support

For any questions, feedback, or issues with HUBS, send us an email at [email protected]. We'll get back to you as soon as possible.

To help us resolve your issue quickly, please include:

• The email address or username associated with your HUBS account
• Your device type and operating system (e.g. iPhone 15, iOS 18)
• The app version you're running
• A clear description of the issue and steps to reproduce it
• Screenshots or screen recordings if applicable

• Account and sign-in issues
• Location sharing and privacy settings
• Sessions, friends, and chat
• Subscription and billing questions
• Bug reports and feature requests

Looking to delete your account? Visit our account deletion page for instructions.